1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- If the service was not delivered as described.
- If there is a technical failure on our part preventing the service from being completed.
- If the service provider fails to meet agreed-upon timelines or terms.
Note: Refunds are generally not available for:
- Services that have been partially or fully delivered according to the agreement.
- Services where the client has requested custom work that has already commenced.
- Change of mind or preference after the service has started.
2. Refund Request Process
To request a refund:
- Contact us within 7 days of service delivery at +92 321 5547823 or Email: CypherNova@gmail.com
- Provide details of the service, the reason for the refund request, and any supporting evidence.
- Our team will review the request and respond within 5 business days.
3. Refund Method
Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on the payment method.
4. Partial Refunds
In cases where partial work has been delivered, a partial refund may be issued at the discretion of Cypher Nova, based on the amount of work completed.
5. Contact Information
For any questions or concerns about refunds, please contact us:
Cypher Nova
Saddar, Rawalpindi, Pakistan
Phone: +92 321 5547823
Email: CypherNova@gmail.com